Tuesday, September 15, 2009

6. Correcting Problem Behavior

Correcting Problem Behavior
  1. Calmly identify the problem, explain why it concerns you, and express your desire for change.
  2. Seek out and listen to the employee's reasons for this behavior.
  3. Ask for the employee's ideas for solving the problem.
  4. Offer your help as the employee's supervisor.
  5. Agree on an action plan and set date to review progress.

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